Conversational Intelligence

Introduction to Conversational Intelligence®: Having the Right Conversations in High Trust  Organizations

  • Do you struggle to communicate effectively with someone – a colleague, boss, or staff member?
  • Do you ever find yourself in an escalating argument, where everyone is fighting for what they see as right and no one is listening or open to change?
  • Do you have difficulty with getting everyone on board?
  • Do you and your team struggle to achieve a goal together, because everyone is caught up in their own vision of reality and attachment to their own priorities, and they are stalled out?
  • Do some of your conversations often lead to frustration, distrust and feeling out of sync with those around you?

If you said yes to any of these, you’re in good company. Research has shown that 9 out of 10 conversations miss the mark.

Get the basics on how to have higher quality and more productive conversations using Conversational Intelligence®.  

In this 75-minute interactive professional development session, you will

  • discover why 9 out of 10 conversations miss the mark
  • discover what Conversational Intelligence is and why it’s important
  • explore good versus bad conversations on our brain
  • explore the three levels of conversations and how they impact trust
  • understand how to have more productive conversations in the workplace
  • get tips on how to improve conversations

For more information, prices or to book a workshop for your organization please contact us.

What my clients are saying…

“I had the pleasure of taking part in Marielle’s ‘Introduction to Conversational Intelligence: Having the Right Conversations in High Trust Organizations’ online webinar, and wow.  As organizations moved their skill development courses online, Marielle proved herself to be extremely proficient at delivering online content. She stood out to me as a charismatic and thoughtful presenter, engaging with attendees to ensure the lessons were delivered, and most importantly, understood. Her charismatic and thoughtful character is an asset to any person or organization looking to build their soft skills: her emotional and interpersonal skills are evident, and left me fully engaged and excited for the webinar content. Thank you Marielle, and I look forward to continue my journey of learning!”
Kelsey Dionne

“Being in a public relations and communications role for a municipality, Marielle helped provide detail and examples that I can implement into my daily work to better communicate internally and externally.” 
Paige Tenbult, City of Weyburn, March 2021

“Marielle @ Redworks Coaching provided a session on Conversational Intelligence to our provincial group of volunteer managers.  It was engaging, insightful and hit the mark with our group as we all know that every conversation has an impact.  Marielle kept us thinking and interacting and left us with good information.  If every conversation creates emotion and then impact, why not make that impact positive!” 
Pat, Administrators of Volunteer Resources – Saskatchewan, PD chair 2018

“Marielle’s Conversational Intelligence workshop was great! We’re still talking about the three types of conversations. Marielle’s passion for effective communication is infectious; we enjoyed learning about C-IQ and learning more about ourselves as a team. Thanks Marielle!”
– Joanne Fedyk, Executive Director at Saskatchewan Waste Reduction Council

“Marielle Gauthier delivered an introductory C-IQ workshop at our Association of Canadian Search, Employment and Staffing Services (ACSESS) luncheon. The feedback we received was excellent! I would recommend that everyone could benefit from learning more about C-IQ and Marielle’s delivery was spot on!”
– Christina White, Lead, Talent Attraction and Sourcing, Nutrien

 “I had the pleasure of attending Marielle’s ‘Conversational Intelligence’ seminar in June 2016. Marielle’s presentation skills are excellent; she interacted with all attendees and facilitated constructive discussion. She is an excellent facilitator, with solid knowledge of the subject matter utilizing printed and visual materials to support the learning effectively.” 
Guy Paterson, CISA, CISM, CRISC, FHIMSS  President – IRG Informatics Inc


About Coach Marielle

Marielle Gauthier, owner of Redworks Communications and Coaching, works with leaders of small to medium-sized organizations to make improvements in individual and team performance and achieve business goals in an efficient and effective manner.

She provides strategic consulting, training, coaching and facilitation in the areas of leader development, employee engagement, career success, effective communication, relationship building, customer service, effective execution, stress management, time management and retirement lifestyle planning.

Education and Certifications