“Customer Service should not be a department, it should be the entire company.” – Tony Hsieh, CEO of Zappos
Do your employees understand that everyone has a role to play in serving the customer even if they don’t directly serve the external customer?
If not, your organization may be missing out on providing exceptional customer service.
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop:
https://redworkscoaching.com/services/executive-coaching/customer-service-programs/
Take advantage of the Re-Skill Saskatchewan Training Subsidy. Employers can make multiple applications to a maximum of $5,000 for the duration of the program.