“Customer Service should not be a department, it should be the entire company.” – Tony Hsieh, CEO of Zappos
Do your employees understand that everyone has a role to play in serving the customer even if they don’t directly serve the external customer?
If not, your organization may be missing out on providing exceptional customer service.
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop:
https://redworkscoaching.com/services/executive-coaching/customer-service-programs/
Take advantage of the Re-Skill Saskatchewan Training Subsidy. Employers can make multiple applications to a maximum of $5,000 for the duration of the program.
Tag: #serviceculture
“Customer Service should not be a department, it should be the entire company.” – Tony Hsieh, CEO of Zappos
Do your employees understand that everyone has a role to play in serving the customer even if they don’t directly serve the external customer?
If not, your organization may be missing out on providing exceptional customer service.
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop: https://lnkd.in/gNmpUp9
Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is June 30, 2021.
Do your employees know that they have internal customers?
Everyone in your organization is a service provider, not just the people who come into direct contact with customers.
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop:
“Make every interaction count, even the small ones. They are all relevant.” – Shep Hyken
Do your employees understand the importance of all of their moments of truth with their internal and external customers?
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop:
https://lnkd.in/gNmpUp9
Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is March 31, 2021.
#servicebest #STEC #customerservice #memorablecustomerservice #customerfeedback #redworkscoaching #serviceculture #redworkscoaching
“Your most unhappy customers are your greatest source of learning.” – Bill Gates
Are you encouraging customer complaints?
If not, you’re missing out on valuable information that can impact your bottom line.
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop:
https://lnkd.in/gNmpUp9
Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is March 31, 2021.