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Redworks Blog (all posts)

Everyone in organization is a service provider

“If you’re not serving the customer, your job is to be serving someone who is.” Jan Carlzon

Do your employees know that they have internal customers?

Everyone in your organization is a service provider, not just the people who come into direct contact with customers.

Gain a competitive edge with Service Best trained professionals.

For more information and to book your Service Best Workshop:

Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is March 31, 2021.
Categories
Redworks Blog (all posts)

Customer Service Moments of Truth

“Make every interaction count, even the small ones. They are all relevant.” – Shep Hyken

Do your employees understand the importance of all of their moments of truth with their internal and external customers?

Gain a competitive edge with Service Best trained professionals.

For more information and to book your Service Best Workshop:
https://lnkd.in/gNmpUp9

Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is March 31, 2021.

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