RedworksOur first Engage and Mobilize program results are in:
12 up-skilled leaders, 12 engagement action plans; hundreds of ideas generated to grow employee engagement; 12 calendars scheduling employee engagement activities. Impact: razor sharp, focused managers
We asked. You told us. We’re expanding our program.
Stay tuned for details.
“Customer Service should not be a department, it should be the entire company.” – Tony Hsieh, CEO of Zappos
Do your employees understand that everyone has a role to play in serving the customer even if they don’t directly serve the external customer?
If not, your organization may be missing out on providing exceptional customer service.
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop: https://lnkd.in/gNmpUp9
Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is June 30, 2021.
Do your employees know that they have internal customers?
Everyone in your organization is a service provider, not just the people who come into direct contact with customers.
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop:
Think about the best manager you’ve ever had when it comes to engaging and mobilizing people.
From your perspective, what made them the best? What behaviours did they model that led to great engagement? What became possible for you when you were positively engaged?
What is one action you can take today to increase your engagement with your workplace?
ATTENTION BUSINESS OWNERS
Funding for the Re-Open Saskatchewan Training Subsidy is scheduled to end this Wednesday, March 31, 2021.
Employers are eligible to receive 100% reimbursement for approved training up to $10,000.
Take action this week to provide training opportunities for your staff.
Check out these two training programs:
Engage and Mobilize Employees Program
Service Best (Customer Service)
To apply for the Re-Open Saskatchewan Training Subsidy
Attention Leaders: My colleague, Kathleen Ozmun, Executive Coach, and I are offering a highly valuable, interactive and practical employee engagement training program.
Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the subsidy is March 31, 2021.
Employee engagement has been a major issue for years. Leaders are struggling to keep their employees engaged, and COVID-19 has only magnified the challenge as many employees work remotely or manage disrupted personal lives.
The financial costs of disengagement are staggering. According to Canada Human Resources Centre, unhappy workers cost the North American business economy over $350 billion per year in lost productivity.
How much is this disengagement costing you and your organization? Could morale, productivity, and/or customer service be better?
What is this lack of engagement costing you as the leader?
Are you experiencing a lot of worry, low quality sleep, chronic stress, physical and mental health issues, fatigue, lack of focus, or is your ability to reflect, make decisions, and take action being compromised?
As a leader, are you struggling to effectively engage your employees?
While there is no quick fix, there are simple leadership practices that can produce immediate improvements in engagement.
Increasing employee engagement can increase commitment to productivity, to innovation, and to collaboration while decreasing absenteeism, conflict, and accidents.
Our Engage and Mobilize Employees Program focuses on simple but powerful behaviours that will have maximum impact on your ability to engage your employees and co-create a strong business environment transitioning to post-Covid.
The 11.5 hour virtual training program includes:
Program runs from April 29th to June 30th.
Get your free Employee Engagement Self-Assessment.
The impact of employee engagement or rather disengagement is hitting businesses’ bottom line hard.
In fact, the lack of employee engagement is a billion dollar problem.
According to Canada Human Resources Centre, unhappy workers cost the North American business economy over $350 billion per year in lost productivity.
Is your organization struggling with effectively engaging employees? If yes, read on.
While there is no quick fix, the first step is to find out if your organization has challenges with employee engagement.
For instant insights, we invite you to take our free Employee Engagement Self-Assessment.
How much does employee disengagement cost you and your organization?
The Management Journal’s semi-annual Employee Engagement Index reports that 60% of employees are not engaged, and 15% are actively disengaged at work and only 25% are actively engaged.
According to Forbes, the costs of a disengaged employee is equivalent to 34% of their annual salary, or $3,400 for every $10,000 of income.
If we applied this to the average Canadian salary of $55,800 a year, the costs of a single disengaged employee to the business is going to be $18,972 annually.
Let’s apply this to an entire organization.
Are you surprised by the magnitude of this cost? What is the actual cost to your organization? Are you OK with the return on this investment?
This example demonstrates that there are concrete costs due to employee disengagement. What actions are you going to take to re-engage with your employees?
While there is no quick fix, there are simple leadership practices that can produce immediate improvements in engagement.
Our Engage and Mobilize Employees Program focuses on simple but powerful behaviours that will have maximum impact on a leader’s ability to engage his or her employees.
For more information and to register: Engage and Mobilize Employees Program.
Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is March 31, 2021.
The lack of employee engagement is a billion dollar problem.
According to Canada Human Resources Centre, unhappy workers cost the North American business economy over $350 billion per year in lost productivity.
Employee engagement impacts employee morale, productivity, innovation and problem solving and customer service. Any one of these can impact the business bottom line.
Is your organization struggling with effectively engaging employees? Could employee engagement be better? If yes, how will you improve employee engagement?
While there is no quick fix, there are simple leadership practices that can produce immediate improvements in engagement.
Our Engage and Mobilize Employees Program focuses on simple but powerful behaviours that will have maximum impact on a leader’s ability to engage their employees.
For more information and to register: Engage and Mobilize Employees Program
Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is March 31, 2021.
“Make every interaction count, even the small ones. They are all relevant.” – Shep Hyken
Do your employees understand the importance of all of their moments of truth with their internal and external customers?
Gain a competitive edge with Service Best trained professionals.
For more information and to book your Service Best Workshop:
https://lnkd.in/gNmpUp9
Your organization may be eligible for funding through the Re-Open Saskatchewan Training Subsidy. Employers receive 100% reimbursement for approved training up to $10,000. The deadline to apply for the Training Subsidy is March 31, 2021.
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